Sleep Essentials
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FAQs - Frequently Asked Questions
I want to cancel or return my order

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

How do I track my order?

Your tracking number is provided in the email you entered.
What is the 30-night trial guarantee?

We believe you should have time to test our products to find the best fit for you and your sleep. That's why we offer a 30-night trial and a return or refund guarantee.
How long will it take for my order to arrive?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Is there a shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.